These are handmade, hardened clay characters. They are fragile and you have to be careful. I cannot guarantee they will not break of dropped. Clays are the only items that cannot be returned/refunded. (Get 1 item for every 3 bought! Coupon code “B3G1FREE” at checkout. FREE shipping on USA orders $35 and up. Sturdy magnets, buttons, retractable reel badge holders, keychains, phone grips, and stethoscope ID tags!