Email email@example.com or text 916-666-9195 with custom request pictures/words/ideas. If custom is not possible, order will be 100% refunded. Badge Lady works with the customer to ensure the customer is satisfied with design outcome. Customs are included in the Buy 3 Items Get 1 Free promo (promo code B3G1FREE). Must have 4 items in cart for promo code to work.